olliver, on Jan 13 2006, 08:23 PM, said:
when I click View>Viewport Background and locate a jpg file i want to use (or even the ones in the autodesk folders), it comes out looking very distorted in the viewport, for instance i have a picture of a shark i wanted to model:

And when i click either Match viewport or match background, and display image it ends up looking like this in the viewport:

Anyone know what the problem is?
After you open the file, there will still be another window open. You need to click "Match Bitmap" and "Lock Pan & Zoom". But one problem you will run into is if you load different background images in the different viewport, they will distort when you zoom. Maybe not initially but eventually they will. The only way I have found to avoid this is to switch to software shading.
You'd think a $3500 program and all of Autodesk's programming wizards would be able to solve this problem. And I know it's not just me. I've spoken with another max user who's been using max for 10+ years and he said they have always had problems with background images.