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[Donna]

Important - Download updates for Flash Player v9 fix
Problem: Flash file (SWF) shows as a single colour shape and does not play when viewed using Flash Player 9.

Solution: We recommend you download an update to the following SWiSHzone.com products to fix a problem with Flash files (SWF) not playing on Flash Player 9.

• SWiSH Max [Download here]
  
• SWiSH Video2 [Download here]
  
• SWiSH Video [Download here]
  
• SWiSH Pix [Download here]
  
• SWiSH Jukebox [Download here]

We understand that it is not always possible, or convenient, to get access to original files to regenerate SWFs so we have released a tool which will patch existing SWF files. This is available as a normal Windows application or DOS command line EXE. This tool can be used to update your SWiSH Sites if necessary. More info

Background:
On 28 June 2006, Adobe released Flash Player version 9. Immediately we received reports of some Flash files (SWF) generated by our products not playing. We have reacted quickly to release a fix and a tool to patch SWF files. This announcement is to notify you, as a licensed user of our products, of this problem and to recommend you immediately update your applications. Note that not all SWFs are affected, only those using embedded fonts for dynamic and input text.

If you have any questions about this problem or how to correct your SWFs, please post a question on our community forum topic here


The SWiSHzone.com Support Team