7 replies to this topic

[Hooch]

I have to share this with you guys.
I have been a customer of midphase web hosting for over
3 years. I have been very happy with them, and they have been
professional the whole time. The last year I purchased a secone
domain from them. Midphase is on the expensive end of hosting,
but I still stayed with them. Then earlier this year I find that since I
purchased the 2nd domain from them I have to pay a penalty of $25.
This is on top of the $117 US / site I have to pay. Plus I need to pay
the normal domain charges too. Point here is I am charged an
extra $25 for having more business from them.
The second site I purchased is actually for another party, but I run it.
So I decided to look around for cheaper costs. I easily found better
pricing. The cost went from $117/yr to under $40/year with my new
provider.
So I decided to bring my own domain over too. Guess what the new provider
does when you buy more web space from them? THEY GIVE YOU A DISCOUNT!!!
Now I have been expecting a refund for the 1st account I brought over. Here's
hoping I get it.
Now the reason for this rant is next. I just received an email from midphase
saying my account has finally been closed. But check out the email they sent.

Quote

Hello,

This e-mail is to let you know that while we're sorry to see you go, we have closed your
account with midPhase as requested.

Thank you and please do contact us if you ever need web hosting again,

Mark
midPhase Support manager

Thank you and please do contact us if you ever need web hosting again

Not a problem Mark.

[Donna]

Quote

Then earlier this year I find that since I
purchased the 2nd domain from them I have to pay a penalty of $25.
This is on top of the $117 US / site I have to pay. Plus I need to pay
the normal domain charges too. Point here is I am charged an
extra $25 for having more business from them.

Wel if you want a domain you have to pay the charges on that but your seriously better off buying domains from registrars not hosts, but a $25 penalty sounds a bit weird. Is it http://midphase.com ? prices look ok but the dedicated servers are over priced.

[Hooch]

Yes that's the site.
They do not call it a penalty...but that's what I call it.
I am now with 1and1.com
I was just on the phone with midphase..looks like they are not giving me a refund.
I only used 2 months of a 12 month prepaid sub.
Good things to know for future customers.

[l3lueMage]

Never heard of 1and1.com, the name sounds weird lol...I went with www.powweb.com and their service is awsome

[Lee™]

l3lueMage, on Nov 8 2006, 05:44 PM, said:

Never heard of 1and1.com, the name sounds weird lol...I went with www.powweb.com and their service is awsome

Never heard of 1&1? dear oh dear! You should really try them mate, best host I ever used.

[Kristopher]

I am currently with bluehost and there service is excellent you can have up to 5 add on domains on one account and I think you can park 20 domains on your main page as well. Its a pretty sweet service and they are always availible for support 24/7

[ktd]

I'm currenty like on a dedicated server from Layered Tech. Best hosting I ever had. I have 100% control over my account

Edit: I hear deadhost.net is pretty good too

Edited by kevthedude, 08 November 2006 - 08:15 PM.

[zetsumei]

ive tried several hosts and all have ended up bad...

so now im a my OWN dedicated server that sits in my room...best uptime you can get for free or close to it...

for those who want to know what hosts i used heres the list...

www.surpasshosting.com
www.crucial-p.net (not sure on the domain name search google for crucial p)