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Attention Xbox Owners!


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#1 Jaymz

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Posted 17 February 2005 - 03:30 PM

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MICROSOFT ANNOUNCES POWER CORD REPLACEMENT FOR XBOX


REDMOND, Wash. -- Feb. 17, 2005 -- As a precautionary measure and out of concern for consumer safety, Microsoft Corp. today announced that it will voluntarily replace the power cords on 14.1 million Xbox® consoles worldwide.

The replacement power cords are designed to protect consumers and their Xbox consoles from rare electrical component failures that can pose a fire hazard. Fewer than one in 10,000 consoles have experienced these component failures, and, in almost all instances, any damage caused by these failures was contained within the console itself or limited to the tip of the power cord at the back of the console.

However, in 30 consoles worldwide, these failures are reported to have caused minor injury or minor property damage. In seven instances, customers reported sustaining a minor burn to their hand. In 23 instances, customers reported smoke damage, or minor damage to a carpet or entertainment centre.

In all regions except Continental Europe, Xbox consoles manufactured before Oct. 23, 2003, require a replacement power cord. In Continental Europe, consoles manufactured before Jan. 13, 2004, require a replacement power cord.

“This is a preventative step we’re choosing to take despite the rarity of these incidents,” said Robbie Bach, senior vice president of the Home & Entertainment Division at Microsoft. “We regret the inconvenience, but believe offering consumers a free replacement is the responsible thing to do.”

To order a replacement cord, consumers should go to http://www.xbox.com and click on the Power Cord Replacement for Xbox link. Replacement cords will arrive two to four weeks after the order is placed. While waiting for the new cord to arrive, consumers should turn off their Xbox consoles when not in use.

Canadian customers who cannot access the World Wide Web should contact Microsoft at the toll-free number (866) 271-0450.

Not all replacement cords that Microsoft supplies to program participants will look the same. The type of cord shipped will depend on the date the console was manufactured and the country in which it is used.

Founded in 1975, Microsoft (Nasdaq “MSFT”) is the worldwide leader in software, services and solutions that help people and businesses realize their full potential.

# # #

Microsoft and Xbox are either registered trademarks or trademarks of Microsoft Corp. in the United States and/or other countries.
The names of actual companies and products mentioned herein may be the trademarks of their respective owners.

Original Article Here: http://www.xbox.com/en-CA/news/0502/powerc...cement-enca.htm

#2 Rubysown

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Posted 17 February 2005 - 10:04 PM

Meh, what a hassle ;). I'll make sure I go order me a new power cord...

I saw the thread topic and I thought - " WTF?!?! THEIR RECALLING XBOXS? " and of course, a list of profaintys after xboxs. :blink:

#3 syntex

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Posted 17 February 2005 - 10:16 PM

AHAHAHAA SHAME XBOX

#4 .iCY7.

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Posted 18 February 2005 - 07:52 AM

syntex, on Feb 18 2005, 03:16 AM, said:

AHAHAHAA SHAME XBOX
yea shame xbox, ps2 is da best :blink:

#5 AJM_007

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Posted 18 February 2005 - 10:39 AM

Ahh' crap - o

Im worried ;) :unsure:

#6 Logan

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Posted 18 February 2005 - 11:17 PM

My house is going to burn awhawh. This sucks now I have to buy a new cord dumb Microsoft and their ways of scamming people out of money.

#7 .iCY7.

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Posted 18 February 2005 - 11:19 PM

Logan, on Feb 19 2005, 04:17 AM, said:

My house is going to burn awhawh. This sucks now I have to buy a new cord dumb Microsoft and their ways of scamming people out of money.
its cos they dont make enough money from da games they need games like ps2 and dont have them games like midtown madness 3 where its only 4 xbox

#8 volcom

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Posted 19 February 2005 - 05:29 PM

thats probably bullshit lol i have xbox and the power cord is fine but lol i better go anyways and buy a new one lol

#9 Jaymz

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Posted 19 February 2005 - 05:30 PM

Mine was manufactured the day after the recall date <_< The article says the danger is when it is left on continuously...

#10 volcom

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Posted 19 February 2005 - 05:32 PM

thats probably bullshit lol i have xbox and the power cord is fine but lol i better go anyways and buy a new one lol

#11 Jaymz

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Posted 19 February 2005 - 05:34 PM

Is there are charge to get them from M$ on their site? I didn't think there was... they probably have a reason to recall them, they don't want sued if your house burns down because of it...

#12 .iCY7.

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Posted 19 February 2005 - 05:37 PM

Jaymz, on Feb 19 2005, 10:34 PM, said:

Is there are charge to get them from M$ on their site? I didn't think there was... they probably have a reason to recall them, they don't want sued if your house burns down because of it...
they should of made a good power cord then stupid big headed microsoft company

#13 Jaymz

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Posted 19 February 2005 - 05:39 PM

I think the power cords came from a 3rd party company... I think most of the Xbox was bought from other companies, slapped a M$ brand on it and call it a Microsoft creation <_<

#14 .iCY7.

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Posted 19 February 2005 - 05:52 PM

Jaymz, on Feb 19 2005, 10:39 PM, said:

I think the power cords came from a 3rd party company... I think most of the Xbox was bought from other companies, slapped a M$ brand on it and call it a Microsoft creation <_<
i stick with jap company's like sony

#15 Iceman10129

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Posted 19 February 2005 - 06:01 PM

should of got a playstation, especially with Gran Turismo 4 only 4 days away!

#16 .iCY7.

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Posted 19 February 2005 - 06:08 PM

Iceman10129, on Feb 19 2005, 11:01 PM, said:

should of got a playstation, especially with Gran Turismo 4 only 4 days away!
yea and tekken5 coming soon

#17 Iceman10129

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Posted 19 February 2005 - 07:01 PM

delicious :)

#18 Rubysown

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Posted 20 February 2005 - 01:03 AM

I have a ps2 and a Xbox, so no worries <_<

#19 .iCY7.

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Posted 20 February 2005 - 01:09 AM

Rubysown, on Feb 20 2005, 06:03 AM, said:

I have a ps2 and a Xbox, so no worries <_<
i used 2 have an xbox i got it 2nd hand from some shop and everyday i turned it on it would reset da date til when they came out over here or i think it was 2003

#20 syntex

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Posted 20 February 2005 - 01:11 AM

ahahaha its so surprsing how many ppl regret buyin there xbox now lool o and duz dis shit apply to new zealand so i can tel my mates or should i tell dem?? <_<





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