4 replies to this topic

[jonno]

ok, ive got the BT HomeHub, the username and password was changed a long time ago, no i need to access the advanced setting and i cant remember the username (since my mum chose it) i know the password

is there anyway to "reset" or retrieve my username?

[Matthew.]

I'm using an Orange LiveBox myself so I can't testify this works but I did a quick search and found this:

Quote

One of the problems with the BT HomeHub is that the only apparent way to reset back to factory settings is via the browser interface (192.168.1.254) or the HubManager app. Here one logs in as the admin user and simply uses the soft Factory Reset (System > Reset). However this doesn't do a proper reset - it seems to leave some tables unchanged. In my case I kept coming against static addressing that I wanted to switch off which were unaffected by a software reset.

BT Support advises that a full and proper hardware reset can be done by:

1. Push and hold the Wireless Association button (on the back panel) for 15 seconds, until all the lights light up - then release it.
2. The reset process may then take several minutes.
3. The Hub is reset and ready for use when the Broadband and Internet lights are steady green.

http://www.frequency...uk/homehub.html

Whether doing a hard reset like that will restore the login details I don't know but I would imagine that it does.

[jonno]

hey, thanks matthew, that worked, alsoit reset the username and password back to the factory default, so all is right again in the world!

[Matthew.]

Glad it worked! I vaguely remember doing something similar to an old linksys router (just held the reset button on there I think) so I figured it may also work for most hubs.

[Scythar]

Glad Matthew. could help,
bdw, i tried that speedtest of yours too:
 SpeedTest.jpg   15.02K   45 downloads