....
If you have been hacked then reinstall your backups (you should all be doing these yourselves daily), maybe
Honestly D, making backups every day sounds like you have been hacked quite a lot..
Lastly it's a matter of the hosting company to keep their servers "hack-safe" (though I know that nothing is 100% safe out on the net) but at the hosting company should do their own daily backups, I'm not paying my hosting service just for maintaing a DNS account and a mail server
I agree with making backups, but on a daily basis.. ??!!
(MT) are an amazing host everyone knows that, probably the best i know of, but p2l discount at SS soooo tempting lol.
As i said before, i will wait for the outcome of this
Yep, they rock!
no comment to the discount of SS, If I refer one or two clients to (mt) I get 2 months free hosting.. enough discount..
I went back to Serverseed a few months ago if you read my post above, and even wrote I had problems when I was first with them I made no secret about mainly due to the different php versions and the mysql was going nuts and back then I wasn't getting my tickets answered btw it turned out my isp was blocking the emails coming through because later checking they were answered, so I moved straight off because I cannot afford downtime.
yeh i saw your post, i was only referring to a conversation we had when i was moaning to you about how bad the support was, and told you i would switch if i hadnt paid for 6 months hosting, to which you replied 'you should never pay that much upfront for hosting'... and that is the lesson ive learnt from this.
i have my backups, but my ticket was asking him some other questions about it all. my latest file backup is a month old or something (not that that matters as none of the files have changed) and my databases are still intact (and i have recent backups), but the backups arent working with the files and i dont have a clue what the problem is. but anyways, this isnt a problem to try fix on here, this is the kind of problem that i pay my webhost 9 dollars a month to help me fix.
To the paying upfront issue: I've payed 2 years on advance for (mt) and I'm satisfied with them.
I think that as long as the hostin company is a good and reliable one, with a LOT of experience with major websites, you can pay upfront without caring much about it.
As mentioned above regarding the backup issue.. It's a matter of both parts to get the backup up & running again, as nothing would have happened.. your site/blog looks like it has been hacked a while ago, and nothing has changed till then.. but as you already said.. for what are you paying 9$/month for?
Let them do that for you