4 replies to this topic

[Crotale]

Hi. I recently submitted a tutorial, but it was declined due the wrong avatar. I was informed of the declination via email, and was subsequently offered the opportunity to provide the correction and resubmission by responding to the email. I added the correct avatar and resubmitted over ten days ago, yet my tutorial is not in the pending list. I not received any further email or other notification that the tutorial did not meet this site's standards.

I made an attempt this evening to resubmit the tutorial via the web-based submission, but it will not allow me to submit because the tutorial link is already listed in the database. Is there a possibility of getting this issue corrected?

Thanks for any help offered.

[Donna]

Hi Crotale, can you please use the contact page so it goes straight to Dan, he'll reply to you and fix it up.

http://www.pixel2life.com/contact/

[Faken]

Hi. I recently submitted a tutorial, but it was declined due the wrong avatar. I was informed of the declination via email, and was subsequently offered the opportunity to provide the correction and resubmission by responding to the email. I added the correct avatar and resubmitted over ten days ago, yet my tutorial is not in the pending list. I not received any further email or other notification that the tutorial did not meet this site's standards.

I made an attempt this evening to resubmit the tutorial via the web-based submission, but it will not allow me to submit because the tutorial link is already listed in the database. Is there a possibility of getting this issue corrected?

Thanks for any help offered.

No worries, as long as you submitted the new avatar via email I will take care of it... just a little behind on emails as we've been preparing for the v5 update. Hang in there!

Dan

[Crotale]

Thanks you Donna and Faken. You are awesome.

[Crotale]

Hi again. It has been almost a month since I first submitted my tutorial and no dice yet. I received an email a few days after submitting my tutorial telling me that the wrong avatar was submitted and that I could resubmit via email, which I did on Sept 15 with the correct avatar. Did you not receive the email? Please let me know if I should retransmit. I think I have been fairly patient but this is about to the point that I am discouraged enough to not make this effort again.

Thanks for your help.