but again.. we're talking about the shared services
Dont use Serverseed
Started by
CoryMathews
, Aug 11 2006 09:31 PM
318 replies to this topic
#61
funkysoul
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Posted 21 August 2006 - 12:59 AM
Faken: 2000$ for a dedicated server.. is in deed a lot of money
but again.. we're talking about the shared services
but again.. we're talking about the shared services
#62
Faken
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Posted 21 August 2006 - 09:28 AM
Faken: 2000$ for a dedicated server.. is in deed a lot of money
but again.. we're talking about the shared services
Yeah, their shared prices seem a lot more reasonable for sure.
Dan
#63
_*Zenom_*
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Posted 21 August 2006 - 11:14 AM
ServerSeed Support Is Back
The new management at Serverseed have been hard at work fixing problems and helping all of their customers. My tickets are now being answered anywhere between 1 hour - 24 hours. Before, weeks could pass and still get no answer. As long as things keep steady and improve on ServerSeed's part, everything will be nice and agreeable on the client side.
The new management at Serverseed have been hard at work fixing problems and helping all of their customers. My tickets are now being answered anywhere between 1 hour - 24 hours. Before, weeks could pass and still get no answer. As long as things keep steady and improve on ServerSeed's part, everything will be nice and agreeable on the client side.
Everyone 
. Your not 
anymore!
#64
Fsquad
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Posted 21 August 2006 - 12:48 PM
Good, i'm glad for u.
I hope they take a look at mine anytime soon too, because its getting really on my nerves.
I hope they take a look at mine anytime soon too, because its getting really on my nerves.
Edited by Fsquad, 21 August 2006 - 12:48 PM.
#65
Hoot
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Posted 21 August 2006 - 02:09 PM
Whoohoo! Thats great although I haven't needed any support for a while but thats also a good thing 
Hoot
Hoot
#66
Stu
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Posted 21 August 2006 - 03:13 PM
same this end. mine still unanswered. even though i opened a new one yesterday.Good, i'm glad for u.
I hope they take a look at mine anytime soon too, because its getting really on my nerves.
#67
Faken
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Posted 21 August 2006 - 07:12 PM
same this end. mine still unanswered. even though i opened a new one yesterday.Good, i'm glad for u.
I hope they take a look at mine anytime soon too, because its getting really on my nerves.
I spoke to Ty a few hours ago and he told me that he and Bill and both attacking the pending ticket list and will actually be posting here to let everyone know what's been going on on his end. He just wants to get all the tickets squared before he comes in here and posts
Stu, if you want me to ask about your outstanding issues (or anyone else) please PM me the ticket numbers that you have not been answered on and I will see what I can do. The ticket numbers are in the subject line of the email you got confirming your ticket when you first reported it to their helpdesk.
L8rs
Dan
#68
Stu
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Posted 21 August 2006 - 11:38 PM
its fine now dan, bill has answered me now. thanks for the offer though.
#69
Faken
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Posted 22 August 2006 - 12:20 AM
its fine now dan, bill has answered me now. thanks for the offer though.
Awesome, glad to see they're catching up with everyone's tickets
Dan
#70
Fsquad
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Posted 26 August 2006 - 05:43 AM
15 days and still waiting 
I'm wondering how many support tickets they have to reply on? or maybe it isn't a priority?
I'm wondering how many support tickets they have to reply on? or maybe it isn't a priority?
#71
Faken
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Posted 26 August 2006 - 10:46 AM
15 days and still waiting
I'm wondering how many support tickets they have to reply on? or maybe it isn't a priority?
Try resending one now that Bill is on the helpdesk. It's quite possible your old one was lost in the shuffle.
Dan
#72
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Posted 28 August 2006 - 07:03 PM
My site is down, im on the ZETA servers. Just letting others know, if they have serverseed hosting, and are on ZETA, your not alone... I sent a ticket to the staff. :/
#73
Chaos King
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Posted 28 August 2006 - 10:24 PM
I can't reach any stats for the zeta server... o_O. Maybe its not installed on it.
#75
Fsquad
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Posted 29 August 2006 - 04:02 AM
I'm still waiting for support (just like a few other mates of mine btw).
I lost all my trust in Serverseed and Tyler, already for a month I'm kept in the dark!?!
This is no way of doing business. Is he even doing serious business? I more and more start to believe Serverseed is just a side hobby project?!
As far as i know the stats on the zeta sever never worked.
(http://www.serversee...center-zeta.php)
I lost all my trust in Serverseed and Tyler, already for a month I'm kept in the dark!?!
This is no way of doing business. Is he even doing serious business? I more and more start to believe Serverseed is just a side hobby project?!
As far as i know the stats on the zeta sever never worked.
(http://www.serversee...center-zeta.php)
Edited by Fsquad, 29 August 2006 - 04:09 AM.
#76
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Posted 29 August 2006 - 09:08 AM
Could it be that yesterday is the weekend and they don't work then 
edit: wait never mind I got my days messed up lol
Hoot
edit: wait never mind I got my days messed up lol
Hoot
Edited by Hoot, 29 August 2006 - 09:08 AM.
#77
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Posted 29 August 2006 - 09:21 AM
Just an FYI that serverseed is working on this (It's a DNS issue) and all tickets should be responded to by now. Most of the affected sites are up.. I know Zenomgt.com is working at least.
Dan
Dan
#78
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Posted 29 August 2006 - 12:05 PM
Ah yes, looks like its up again. In the control panel at serverseed, there is a tab called News. Many of you have probably seen it. Im thinking it would be a good idea if the staff at serverseed could post updated news on what occurs on the servers.
examples:
upgrading, scheduled maintentence, dns problems, etc.
So far, there is only 1 document in the news section which was last edited 21 Feb 2004; 2 years ago....?
examples:
upgrading, scheduled maintentence, dns problems, etc.
So far, there is only 1 document in the news section which was last edited 21 Feb 2004; 2 years ago....?
#79
Donna
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Posted 29 August 2006 - 12:10 PM
Now theres a job for Dan lol 
#80
Fsquad
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Posted 05 September 2006 - 03:48 AM
Just to keep u guys updated 
I still haven't got any support, we're already kept in the dark for more than a month and the zeta server were a lot of us got transferred on is more down than up the past few days. Just like 1/2 of the other servers taking it from the status page btw.
Faken i pm'd you, got the confirmation message that my pm was sent, but the message did not appear in my sent list. I assume u never got it? Could u ask Tyler to have a look at my account (fsquad) please and that he'd finally inform us about what the hell is going on.
If u google for serverseed, the first google pages are full of complaint threads like this.
I still haven't got any support, we're already kept in the dark for more than a month and the zeta server were a lot of us got transferred on is more down than up the past few days. Just like 1/2 of the other servers taking it from the status page btw.
Faken i pm'd you, got the confirmation message that my pm was sent, but the message did not appear in my sent list. I assume u never got it? Could u ask Tyler to have a look at my account (fsquad) please and that he'd finally inform us about what the hell is going on.
If u google for serverseed, the first google pages are full of complaint threads like this.
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